Digital Marketing Account Manager Position

We are looking for a talented Digital Marketing account manager to join our growing team. You will manage a client portfolio to help clients improve their web presence.
As a Digital Marketing account manager, you should have experience in marketing with a customer service approach and knowledge in digital marketing including SEO and social media strategy. You should also have a clear idea of how digital tools add value to company strategy and performance. Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships. Your role will be to identify potential customers, understand their needs and offer them our best solutions to reach their goals.
This is a 1099 contract position so you will be able to work flexible hours, set your own schedule and work at your own pace from your home office. Training and support on digital marketing are provided and will be available to you if needed.
Compensation is 100% commission-only which includes commissions on recurring revenues. Commission percentage will be increased after a try-out period and will potentially increase with the growth of the business. You are compensated based on your personal sales performance and there are no caps on commissions you can earn.
We are locally based in the Kingsport, TN / Johnson City, TN area but this is a remote position and some team members are located in Portland OR. It is preferred to be located in the Tri-Cities area in order to be able to reach local businesses and be able to attend in-person meetings if necessary, but this is not required to be considered.


  • Identify potential prospects and initiate contact
  • Build strong, long-term client relationships and maintain frequent contact
  • Deliver profitable new business revenue growth
  • Collaborate with the team to set digital strategies for your assigned customers, considering their specific requirements
  • Suggest, design and implement digital projects to increase customer ROI
  • Discuss and understand clients needs and determine which of our services will best solve their needs
  • Address client queries effectively and in a timely manner
  • Present digital marketing strategies to clients
  • Report on web performance metrics
  • Analyze digital campaigns success
  • Stay up-to-date with industry trends to better educate customers and prospects clients on digital marketing best practices
  • Document contacts, lead statuses, and engagement efforts in our CRM system.
  • Support our business development team in maintaining and improving our CRM system

Requirements :

  • Hands on experience with CRM software (Zoho or Insightly preferred)
  • Experience with Google Analytics
  • In-depth understanding of online marketing tools and social media platforms
  • Understanding of digital marketing tactics including SEO, content marketing, social media marketing, inbound marketing, online marketing, PPC/SEM
  • Understanding of web design best practices and principles, especially related to SEO and WordPress
  • Experience with customer service, lead generation and account management
  • Excellent verbal and written communication skills
  • Strong attention to detail
  • Strong analytical skills
  • Positive attitude, honest and reliable
  • Organized with good time management skills
  • Driven to succeed, high energy, self motivated and proactive
  • Be a strategic and creative thinker
  • Willing to learn from others and a passion in helping others
  • Inbound sale focus is preferred
  • BS/BA degree in Marketing or relevant field (or working toward a degree)
  • Having a home office or workspace with computer, internet and a phone
  • Availability on week-ends to have short team meetings at least once a month is preferred
If you don’t meet the requirements related to digital marketing knowledge but believe your are the best person for the Digital Marketing Lab team, submit your application, we understand that there are always things to learn and we are ready to train the perfect person for the job.
Please take the following assessment:
After setting up your account you will have a link to share, you will be asked to add it in your application.